To help keep your shipping costs as low as possible, we use USPS or UPS Ground.
The Yarn Store is not shipping internationally. United States Only.
Return policy:
- No returns on knitting machines and sales items.
If we shipped you anything other than what was on the original order, Angelika's Yarn Store will pay the cost of return shipping.
If your UPS shipment has arrived damaged, please contact your local UPS customer service within 5 days of receipt to report the damage. Save all packaging material for UPS inspection. UPS will inspect and pick up the damaged merchandise to return to the Angelika's.
Knitting Machine Manufacturers Warranties. Merchandise covered by a manufacturer’s warranty is sold with the warranty by the manufacturer extended to the purchaser. I will be happy to assist in obtaining fulfillment of a manufacturer’s warranty. Other than applicable manufacturers’ warranties, there are no warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose.
PayPal Refunds
After many years of absorbing the fees that PayPal charges, but does not refund on returns, we are forced to reduce Refunds on PayPal sales to cover these fees. We hope that in the future, PayPal changes their policy, and does it like credit card companies do.
Please contact us at angelikas@yarn-store.com or 816-461-5505 if you have any questions.